HP Discover 2012 Report Card: HP Can–and Must–Do Better!

June 08, 2012: HP Discover 2012 has ended its five-day run in Las Vegas, and the world’s largest IT vendor has bid farewell to the 11,000 customers who attended. But what will they take back with them? What will Hewlett-Packard’s customers, prospects, partners, employees and competitors now think about the struggling vendor?

With HP Discover coming just days after the company reported disappointing financial results and announced it will be cutting 27,000 employees, or 8% of its workforce, this was the time and place to send a strong message that HP has some challenges to manage but is essentially sound and gearing up for even greater success. That was the message president and CEO Meg Whitman tried to communicate, as did her cohorts, but I think the best that can be said is they had limited success. If I had to grade HP’s performance, it would be a “D,” with the words I used to dread on my report cards: “Can do better!”

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Author: Steve Wexler

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