CloudShare Tackles DevOps ‘Organizational Schizophrenia’

The disconnect between development and operations is a huge and growing concern, as evidenced by both the recent CA Technologies and IBM customer events. CloudShare, a provider of cloud-based virtual environments, is launching CloudShare Labs, a self-service solution for application development and testing. The newest member of the San Mateo, CA-based company’s suite of self-service solutions for creating, customizing and sharing virtual environments for such applications as development and testing, sales and marketing, and virtual training, provides immediate access to infrastructure resources that have been optimized for their specific line of business, enabling them to work with speed, scale and efficiency, and without the need for specific IT operations expertise, said Alex Entrekin, Business Development Manager.

The company, which was started by a couple of ex-Israeli Defence Force security execs in 2007, and whose customers include SAP, Adobe, HP, McAfee and Dell, has been in the DevOps space for quite a while, he said. It has over 175,000 users worldwide, and more than half of the Fortune 100. Labs is an extension of its capabilities, he said.

“It’s a move from cloud development for the individual to cloud development for the organization.” Users can connect to everything they need, and these environments can be easily moved from cloud to on-premise and back again, said Entrekin. “You can create new environments in a click of a mouse.”

The need for fast-tracking application development – and testing – and extending the process beyond specialists, is a huge concern, said CloudShare. It referenced a recent Gartner finding that through 2015, only 10% of infrastructure and operations (I&O) organizations will be able to deliver the speed of change required by the business processes they enable, which is an increase from less than 2% in 2013.

Businesses are increasingly concerned that I&O cannot respond fast enough to meet their needs, said Gartner. “Over the years, I&O has become risk-averse, and with the introduction of new and changed IT services viewed as critical, the risk aversion of I&O has become problematic,” said George Spafford, research director at Gartner. “At the same time, business and IT leadership continue to pressure I&O to ensure high availability and integrity, which lead I&O to implement controls that take additional time to ensure production is protected. These opposed pressures are creating an organizational schizophrenia wherein parts of IT, notably development, want to go faster than I&O can support.”

CloudShare currently addresses three broad audiences, said Entrekin: trainers; sales engineers; and developers. Getting up and running in a matter of minutes is important for all of them, but especially for developers, he said. Rather than breaking down the silos between development and operations, the enables IT and developers to work together, to have environments on demand. It’s two stages past infrastructure as a service, and users don’t have to see or worry about it, he said.

Labs should broaden the addressable market, said Entrekin. A lot of the customer feedback that drove creation of Labs came from large development teams.

“Our goal was to provide something development teams wanted… to move our success in the test and development space into the team environment.”

CloudShare Labs enables development and testing groups to rapidly create and provision complex environments for build verification, test automation and manual testing without changing any of their in-house tools or processes, providing such key capabilities as: Simplified Bug Fixing; Environment Cloning and Template Libraries; Integration; and Remote Access.



Author: Steve Wexler

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