CA Embraces ‘Built To Change’ Paradigm

LAS VEGAS: CA World 2016, November 14-18, is focused — not surprisingly — on the Application Economy, and the role it is playing in the unfolding digital transformation sweeping the world. As CA Technologies notes, we all want ‘great apps’ and it is in the business of helping companies create them across mobile, private and public cloud, distributed and environments, and has been doing so since it started life as Computer Associates back in 1976.

With annual revenues around $4 billion, it has not been a vendor who dominates the industry, although it does lead in a number of areas like , identity management, APIs and their . For its most recent quarter (2QFY17) the company exceeded expectations with revenues of $1.018 billion and income from continuing operations of $212 million.

However, it’s new theme (they call it a paradigm), Built To Change, best captures everything that has come to be called , and . It’s not a new or unique view of the current environment — the concept has been around since at least 2006 — but it represents what going digital means to the world, its customers and prospects, and CA itself better than anything else I’ve seen (IMHO).

Creating a business model that is built to last is “out of step with the new digital reality” said CA CEO Mike Grgoire in his opening keynote on Wednesday. He said the idea of sustainable competitive advantage has given way to the more contemporary concept of business agility: the ability to automatically sense, react and adapt quickly to shifting market dynamics.

According to CA, ‘ companies understand that current structures and ecosystems are vulnerable to better ideas. From how they manage talent, to how they avoid being tied to fixed assets, to how they take risks, companies focus on business agility, which in turn enables them to drive rapid, continuous improvement in customer experience.’

Perhaps to reinforce the importance of change — and its breakneck pace — Gregoire included a large helping of ‘the right stuff’ in his keynote. His opening presentation was followed by a panel session with astronaut Captain Scott Kelly, aerospace legend Burt Rutan, and rocket scientist Natalie Panek.

The company announced a number of new and improved products at the conference, spread across its , DevOps, Security and Mainframe portfolios. “Think of these as core capabilities you will need to move your organization into the future,” said Gregoire.

The announcements included:

-a new identity-as-a-service solution, to address identity and access management (IAM) needs for both on-premises and cloud-based applications;

-new DevOps capabilities with intelligent analytics and integrations for cloud services and virtual networks;

-predictive analytics capabilities with machine learning for the mainframe; and,

-enhancements to its SaaS solution purpose-built to scale agile practices.

A month ago CA completed its acquisition of Israeli-based BlazeMeter to extend its DevOps portfolio and ‘further improve testing efficiency and accelerate the deployment of applications.’ “The acquisition will reinforce our leadership position in continuous testing, and our efforts to democratize performance testing as organizations accelerate their DevOps journey to drive speed and quality in the delivery of new software updates and innovations,” said CA’s Ayman Sayed, president and chief product officer.

In three recent surveys CA found: compliance gaps in the use of personal data; practices such as agile and DevOps boost the business impact of digital transformation by up to 52%; and, the adoption of advanced security drives new business growth. The studies also identified a number of concerns, including:

-only 31% of respondents believed that their organizations’ current testing practices fully comply with the EU General Data Protection Regulation (GDPR), which will affect any business that handles European personal data (the fines can be as high as €20 million or 4% of an organization’s global annual revenue, whichever is greater);

-more than 90% reported that the regulation will impact how they collect, transfer, use, process, store and send/receive personal data outside the EU;

-based on CA’s new Digital Transformation Business Impact Scorecard (BIS), a global ranking of countries and industries across 14 key performance indicators (KPIs) critical for digital transformation success, tangible benefits included: 74% reported improvement in customer experience; 76% improvement in digital reach; 33% increase in speed to market; 40% increase in customer satisfaction; and 37% increase in new business revenue;

-expanding agile practices beyond development to embrace the entire enterprise boosts digital transformation business performance by 33%, and building DevOps practices into the culture of the organization increase performance on the BIS by 35%;

-82% said identity-centric security is critical to the business; and 83% said that security is critical to protecting the brand and can be viewed as a competitive differentiator; and,

-advanced users saw a 47% improvement in business growth and new revenue compared to 40% for basic users; 87% reported improvement in customer experience versus 76%; a 50% improvement in employee productivity as compared to 40%; and twice as many advanced users (41% versus 21%) have seen a reduction in data breaches.

CA called identity-centric security the “killer app” for digital transformation. “Any successful digital transformation requires an organization to build trusted digital relationships with their customers, employees and partners, and identity-centric security is the foundation of that effort,” said CA’s Mordecai Rosen, SVP/GM, Security business.

Next week I’ll take a closer look at the new offerings and where they might take CA in the emerging Built To Change world.

DISCLAIMER: CA looked after airfare and hotel; I’m also a shareholder.

Author: Steve Wexler

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