How Dell EMC Is Displacing HPE Storage…
I’m doing a series of win/loss reports and one of the interesting trends is Dell EMC storage is replacing HPE storage pretty aggressively. I think this is showcasing the use of what is termed a “Halo” product in the consumer market to open the account up and showcase the better service experience EMC is providing. At the heart of this experience advantage is a number of things—a more stable and mature workforce, a realization that people are cogs but have intrinsic value as employees, and a customer loyalty measurement process and executive metric that currently leads the industry.
Let me walk you through the case.
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NOTE: This column was originally published in the Pund-IT Review.