DT Success Is… Elusive
Dec21

DT Success Is… Elusive

Everybody needs it. Most everybody is trying to achieve it. And the majority of those who try fail to realize its benefits. It is digital transformation — AKA DT, DX or Industry 4.0 — the multi-trillion-dollar business phenomenon enabled by cloud computing, Internet of Things (IoT), big data and analytics (BDA), mobility, social media and security that is reshaping everything for the foreseeable future. Succeeding at DT is the next new normal, and the stakes are literally life and death, i.e. a 33% increase in speed to market; 40% increase in customer satisfaction; and 37% increase in new business revenue. On average, companies going digital expect to increase annual revenues by 2.9% and reduce costs by 3.6%, but businesses going all-in can achieve both revenue gains and cost reduction of more than 30% at the same time. So DT is an extinction-level phenomenom that is transforming all aspects of our lives, and while the stakes are high, the risks — and failure rates — are higher. The failure rates for unsuccessful digital transformation projects range from a low of only 70% to as high as 84%. The biggest DT barrier is cultural resistance to change, followed by legacy IT systems and retaining critical talent, respectively. “One of the things that our research and expertise consistently show is that shifting people and how they need to operate differently are where some of the big challenges are coming from, as more and more companies try to digitally transform,” said IDC’s Shawn Fitzgerald, research director, worldwide digital transformation strategies. Positioned as a Leader in IDC’s Worldwide Digital Transformation Consulting and Systems Integration Services 2017 Vendor Assessment, Accenture is also grappling with DT internally, as its more than 400,000 professionals visit more than 10,000 customer sites daily, said CIO Andrew Wilson. He told IT Trends & Analysis that organizations need to transform from old techniques and waterfall philosophies to much more horizontal processes and experiences. “You have to be much more real-time.” The service provider practices what it preaches, focusing on the new skills and training required to enable an increasingly mobile and dispersed workforce to make the most effective use of the latest technologies. Wilson said his company is working to connect employees through social collaboration tools like The Stream, Accenture’s version of Facebook, that enables employees to stay connected with colleagues and communities, post updates and share knowledge anywhere. It also uses video communications, including the CIO’s monthly talk show for employees that features interviews with executives from Accenture and alliance partners. A key component of the SP’s DT-delivery capabilities is called Accenture Digital — consisting of Accenture Analytics, Accenture Interactive...

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Enterprise(s)… Need Formal Incident Response Programs

Like BC/DR (business continuity/disaster recovery), large organizations will need adequate resources, skills, and technologies to get their IR programs right. This may require help from service providers like Accenture, Booz Allen, E&Y, HP, IBM and Sungard, or SaaS providers like Co3 offering software that can help organizations track IR processes, workflow, project plans, etc. Given the insidious threat landscape and current immature state of many IR plans, CEOs should push forward with IR program improvement initiatives ASAP. To read the complete article, CLICK...

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Enterprise CISO Challenges In 2014

I’m sure lots of CISOs spent this week meeting with their teams, reviewing their 2013 performance, and solidifying plans for 2014.  Good idea from my perspective. The CISOs I’ve spoken with recently know exactly what they have to do but aren’t nearly as certain about how to do it. At a high level, here’s what I’m hearing around CISO goals and the associated challenges ahead this year: To read the complete article, CLICK...

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New Year’s Forecast For The Info Security Industry: Part 1

I hope my cybersecurity colleagues enjoyed their holiday these past few weeks. It was surely well deserved as the year 2013 will be remembered as a whirlwind of activity featuring successful IPOs and scary security incidents. Given this, it’s likely that security professionals spent the last few weeks with one eye on family and holidays and another on emerging details about the massive breach at Target. So what’s in store for the information security industry in 2014? On the surface, it should be a happy new year across the board for security technology vendors, MSSPs, and professional service firms. That said, there is a lot of work ahead as enterprise organizations figure out how to transform an army of point tools and manual processes into a cohesive security strategy. To read the complete article, CLICK...

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CloudWorld … I mean … DellWorld

The net of all this is WOWZA – Dell is serious about the cloud. For the data center, they have every cloud – OpenStack, AWS, Google, Azure, and of course VMware. Add to that their growing cloud partnerships and great reseller ecosystem – I’d say they are well on their way to being a good choice for customers. They still have a ways to go – I still see weakness in their products for data protection for cloud and I’d like to see if they decide to get back into the smartphone business again. That said, this is one company that has great company culture, products, and customers. Michael Dell said it all at the Keynote – “We are officially the world’s largest startup.” 2014 is going to be a fun year for these guys and I can’t wait to see how they do, how about you? To read the complete article, CLICK...

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