AMD Threadripper and Why We Need Products Built on Passion

I’ve been involved with a lot of amazing products over the years and one thing that is almost always the case with an amazing product is that it doesn’t go through the normal product development path.  More often they come from “Skunk Works” type efforts – people that go off and create something amazing because no one told them it was impossible, or where one or more people, on their own time, flesh out an idea and drive it through management, or they come from a startup that rises up to scare vendors who believed that what the startup did was impossible or stupid. For more information, CLICK HERE NOTE: This column was originally published in the Pund-IT...

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…Why [Dell] Premium Support Makes Sense…

While Dell Premium Support Plus likely sets the bar now regarding support programs, they make sense for PCs regardless of who you buy from. They assure you get a better experience, they get your PC back to you in the shortest time possible (or replaced), and, increasingly – as with Dell’s program – they will be able to correct problems before you even know you have them, substantially reducing time and lost work. In the end PC support programs (and I would include their peers in terms of extended warranties for complex appliances) perform a valid service and the most important benefit remains that you’ll likely be happier with your purchase and the related vendor if you get one. For more information, CLICK HERE NOTE: This column was originally published in the Pund-IT...

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Killing The Magic In Apple

Last decade Apple was largely known for a cadence of hit products. You had the iPod in 2001, the iPhone in 2007, and the iPad closing out the decade in 2010. Steve Jobs passed in 2011. From then on, we’ve had the Apple Watch and, most recently, the Apple HomePod. The Apple watch is nowhere near the hit the iPad was and realize that the iPad itself seemed to go into decline shortly after Steve Jobs passed. The HomePod is too early (surveys don’t look great for it at the moment but it is early) into the market but given it is running against the dominant Amazon Echo which does more for about half the price prognoses isn’t very good for this product which, like the watch, broke the model of creating something that Apple could make look like everyone needed one. At the core of this problem I think is a sharp pivot from a CEO who was a product guy and a CEO who is more of a process guy and a change in focus from product/customer, to Margin/Investor particularly large investors. Let me explain because Apple is hardly alone with this. For more information, CLICK HERE NOTE: This column was originally published in the Pund-IT...

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Apple Makes Huge Mistake At WWDC 2017

I’d tuned into the Apple World Wide Developer’s conference a tad late and missed the opening video but when I went back to check my notes on the keynote I had a WTF moment. Watch the start of the Tim Cook keynote for the show. To save you time it starts with a video of a guy who is brought into what looks like a data center, he is kind of an idiot. He unpacks his stuff and then wants to plug in his new age desktop waterfall and pulls the plug on what looks like a server or network tower in order to do this. When that component goes down it causes a cascade failure for all of the iPhones, Apple Watches, and iPads in the world. This collapse turns the world into a Mad Max future where cars don’t run, there appears to be no power, people are revolting, and everything pretty much sucks. The stated message was that the world depends on apps, but what the film seemed to showcase was that there is single point of complete failure for the entire Apple ecosystem and if it goes down our world collapses with it. Let’s talk about why it is really stupid for Apple to give folks the ideas that the platform is massively vulnerable and this vulnerability could destroy lives. You know I might be able to just stop there… For more information, CLICK HERE NOTE: This column was originally published in the Pund-IT...

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IBM Goes to War with Oracle…

We often talk about current rivalries like Google vs. Apple vs. Microsoft, but these pale next to some of the wars that have gone back decades. Granted the Sun vs. IBM war is long over and—surprisingly—IBM won. In fact, IBM has only lost one big battle historically, and that was against software company Microsoft. But another war that likely sets the record for length and resources is the one between IBM and Oracle—which many of us largely forgot about until recently. Well, apparently, IBM didn’t forget and I’m sure Oracle has been reminded of this fight because IBM just went after Oracle with guns blazing and it is an impressive effort. I’ve received feedback from some of the customers that have recently migrated from Oracle’s offerings to IBM and they appear to be singing IBM’s praises. For me, this is interesting because one of the frustrations I had when I worked at IBM was that IBM seemed to be afraid to take the gloves off, and ended up being the punching bag more often than not. As an employee working for a firm that refused to take the fight to a competitor wasn’t exactly a morale booster. So, it is great to see the firm finally take the gloves off with Oracle. Let’s talk about that this week. For more information, CLICK HERE NOTE: This column was originally published in the Pund-IT...

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