New Dell PCs – Predictable Evolution and…

The concept of “law” means different things to different people. For some, laws are rules defining conventional/unconventional behavior. For others, they are immutable strictures or even barriers begging to be tested. But I’d argue that the most important (and, ironically, the least discussed) aspect of law is its predictability. That is, laws clearly delineate expectable outcomes with certain events or behaviors. You “can’t drive...

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…Why [Dell] Premium Support Makes Sense…

While Dell Premium Support Plus likely sets the bar now regarding support programs, they make sense for PCs regardless of who you buy from. They assure you get a better experience, they get your PC back to you in the shortest time possible (or replaced), and, increasingly – as with Dell’s program – they will be able to correct problems before you even know you have them, substantially reducing time and lost work. In the end PC support...

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How Android and Chrome Integration…

Part of my work as an IT industry analyst involves talking with reporters, a process I enjoy that also helps keep me aware about breaking news stories. So when a reporter called me on Monday to discuss rumors that Google is readying a broad integration that would allow Android apps to run on Chrome-based devices, like Chromebooks, I took a close look. To read the complete article, CLICK ON AUTHOR’S BYLINE NOTE: This column was...

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Dell Announces New Commercial Client Solutions and Services

Overall, these latest offerings offer clear insights into Dell’s efforts as a commercially-focused vendor. Rather than pursuing innovation for innovation’s sake, the company instead focuses on solving the common, real-world problems its customers face day in and day out. During the past half-decade, Dell has also stepped up its design game to the point that it can and does compete head-to-head with some of the industry’s heaviest...

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Amidst Trials And Tribulations: HP’s Road To Re-Discover-y
Jun08

Amidst Trials And Tribulations: HP’s Road To Re-Discover-y

LAS VEGAS: Along with 12,000 or so of its customers, partners and staff – with or without the 11,000-16,000 employees who were added to the soon-to-be-ex-HPer list two weeks ago – I’m back in Sin City for HP Discover 2014. With most of the action taking place on Tuesday and Wednesday, I thought I’d take a look at some of the recent developments at the world’s largest IT vendor, including its latest financial results,...

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