Best-known for its EventLog Analyzer, ManageEngine is adding storage monitoring to its IT management offering, IT360, which expands its reach into the data center infrastructure management market. The company says its customers have been demanding storage monitoring, and with this extension, IT360 will enable them to monitor and manage their heterogeneous storage environments — and the rest of their IT infrastructure — from a single console.
“It’s really been elusive for most vendors to cover all the pieces of IT management,” said Raj Sabhlok, president, Zoho Corporation, parent company of ManageEngine. “In many cases they’ve acquired products and attempted to put them together and failed. We in fact do have the ability to deliver on integrated IT management.”
IT360 is an integrated IT-management solution which has an ITIL-ready service-management module that does asset lifecycle management, as well as an integrated CMDB (configuration management database) bundled in to it, said ManageEngine’s Suvish Viswanathan. “We’re trying to bridge the gap between infrastructure management… and IT access management.”
He said a lot of their customers use IT360 to manage their data centers now. “We believe that if you add storage, it makes it even more strong.”
Like every other software vendor, ManageEngine adds features and benefits to every release to meet customers needs, but it is also trying to broaden its market, said Viswanathan. “We have been positioning IT360 as IT management for the last two years. Now there is heightened interest in data center management, and this can be a strong solution in this market.”
According to Gartner, DCIM tools and processes will become mainstream in data centers by 2015, growing from between 5% and 10% penetration (in 2012) to over 60%. 451 Research said that while there is growing interest, pricing was the number one reason organizations weren’t adopting it (63%), followed by integration difficulties (30%). It puts the DCIM software marketplace at $245 million in 2010, growing to $1.3 billion in 2015, a 39% CAGR (compound annual growth rate). Back at the start of 2011 there were close to 40 vendors identified in this space, but just a year later, more than 200 vendors were claiming offer some form of a DCIM solution.
The latest version of IT360 (v9.10, available for download) features a unified dashboard, pre-integrated, with out-of-the-box support for multi-vendor storage area network (SAN) and network-attached storage (NAS) solutions for storage devices such as storage arrays, fabric switches, tape libraries, host servers and host bus adapter cards. It can now perform auto-discovery of storage devices from multiple vendors based on SNMP, CLI, SNIA SMI-S and vendor-specific algorithms, including RAIDs, tape libraries, tape drives, FC switches, host bus adapters and host servers. The latest release also enables fault management activities by capturing sensor faults such as power supply, temperature, fan, battery and status change notifications from IT360’s unified console.