DevOps and ITIL Revisited

and are like oil and water to many pundits. Some people hold that the two cannot coexist in today’s modern-day IT shops, advising companies to move away from as they start embracing the movement. I argued against this recommendation in a post called Unicorns, Horses, ITIL, and Enterprise .

Before anyone recommends that a client throw out ITIL, we should understand what business benefits ITIL provides:

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NOTE: This column was originally published in Newsletter.

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