DevOps and ITIL Revisited
DevOps and ITIL are like oil and water to many pundits. Some people hold that the two cannot coexist in today’s modern-day IT shops, advising companies to move away from ITIL as they start embracing the DevOps movement. I argued against this recommendation in a post called Unicorns, Horses, ITIL, and Enterprise DevOps.
Before anyone recommends that a client throw out ITIL, we should understand what business benefits ITIL provides:
To read the complete article, CLICK HERE
NOTE: This column was originally published in The Virtualization Practice Newsletter.